Kim DeStratisHow Hard Is It?
July 28th 2008 21:21
I think complaining is human nature. When something is not done right, or to my liking, I usually voice it, even if it’s just to myself. I have, however, come to realize over the years that this isn’t really a lot of fun for the people I’m complaining to unless they agree and want to vent too, but for a talker, it’s sort of hard not to verbalize thoughts I have. Trust me, I’ve learned to control myself quite a bit over the years, usually in response to meeting someone with a similar affliction, and seeing how annoying it can be. Because of this I try to keep myself from whining in type as well, but sometimes I just can’t help myself.
I would like to know how hard it is to take someone’s order and get it right. I know working in a fast food place isn’t the most glamorous or well paid job in the world, but there’s a reason for that; it’s not difficult to do. While I’ve never worked at a fast food restaurant, I have worked as a waitress while in college so while I’m not speaking from direct experience, I’m not being completely ignorant here. Generally I don’t frequent fast food places but there are times when it’s a matter of convenience or necessity. Recently, two trips have left me wondering how hard this job could really be for people to do.
A few weeks ago I got up early in the morning after a late night visit to say good bye to my cousin and drive home. All I could think of before getting on the highway was getting a large cup of coffee to drink on the way. I stopped at the first place I saw, and warily pulled into the drive through. I really don’t like people making my coffee because it’s never right and I’m very particular; black, just a little bit of sugar, too much makes it undrinkable. But this morning I just wasn’t up for parking, getting out of the car, and doing it myself, I wasn’t ordering anything else so I justified it by telling myself, it’s not that hard, it’ll be ok. Apparently not. I pulled up to the speaker, waited politely to be asked what I want and spoke in a clear, loud voice, “Coffee, two sugars, no cream”. I pulled through, paid my money, received the large cup of driving juice and pulled away, settling in behind the wheel for the 2 hour drive home. I open the tab in the lid and look into the caramel colored liquid and sighed, they’d put cream in my coffee. Hoping it was still drinkable and not drowned in sugar too, I was surprised again to taste no sugar at all. Am I dyslexic and don’t know it? Did I actually say cream, no sugar; am I that tired? But it’s coffee, is it really that hard? It’s not like I was even taxing the person working the window by adding a hash brown or breakfast sandwich on the order.
Than, this past Friday on our way to MA, Chris and I stopped for sandwiches for the ride up. I punched in my order on the touch screen for a ham sandwich, grabbed a drink and the other stuff I needed while they made it and was almost to the turnpike when I peeled off the wrapper to find, not ham, but turkey lying on my Kaiser roll. Again I thought back to what button I pushed, did I order turkey instead without realizing it, am I retarded today for some reason? I checked the receipt taped to the paper, nope, it said ham, and they got it wrong, not me.
So am I completely out of the realm of plausibility when I expect my food to be at least close to what I ordered? Sure I expect to get a little more mayo then I wanted slathered on the bread, or a bit more sugar then I’d put in the cup, I’m a realist, but they weren’t even close! Figures, too, that it’s also always after you’ve driven away that you notice that the order is wrong, it’s never when I make sure and look in the bag before I drive away to make sure everything’s there.
I just don’t even know what to do about this besides complain. So, sorry for the rant…
I would like to know how hard it is to take someone’s order and get it right. I know working in a fast food place isn’t the most glamorous or well paid job in the world, but there’s a reason for that; it’s not difficult to do. While I’ve never worked at a fast food restaurant, I have worked as a waitress while in college so while I’m not speaking from direct experience, I’m not being completely ignorant here. Generally I don’t frequent fast food places but there are times when it’s a matter of convenience or necessity. Recently, two trips have left me wondering how hard this job could really be for people to do.
A few weeks ago I got up early in the morning after a late night visit to say good bye to my cousin and drive home. All I could think of before getting on the highway was getting a large cup of coffee to drink on the way. I stopped at the first place I saw, and warily pulled into the drive through. I really don’t like people making my coffee because it’s never right and I’m very particular; black, just a little bit of sugar, too much makes it undrinkable. But this morning I just wasn’t up for parking, getting out of the car, and doing it myself, I wasn’t ordering anything else so I justified it by telling myself, it’s not that hard, it’ll be ok. Apparently not. I pulled up to the speaker, waited politely to be asked what I want and spoke in a clear, loud voice, “Coffee, two sugars, no cream”. I pulled through, paid my money, received the large cup of driving juice and pulled away, settling in behind the wheel for the 2 hour drive home. I open the tab in the lid and look into the caramel colored liquid and sighed, they’d put cream in my coffee. Hoping it was still drinkable and not drowned in sugar too, I was surprised again to taste no sugar at all. Am I dyslexic and don’t know it? Did I actually say cream, no sugar; am I that tired? But it’s coffee, is it really that hard? It’s not like I was even taxing the person working the window by adding a hash brown or breakfast sandwich on the order.
Than, this past Friday on our way to MA, Chris and I stopped for sandwiches for the ride up. I punched in my order on the touch screen for a ham sandwich, grabbed a drink and the other stuff I needed while they made it and was almost to the turnpike when I peeled off the wrapper to find, not ham, but turkey lying on my Kaiser roll. Again I thought back to what button I pushed, did I order turkey instead without realizing it, am I retarded today for some reason? I checked the receipt taped to the paper, nope, it said ham, and they got it wrong, not me.
So am I completely out of the realm of plausibility when I expect my food to be at least close to what I ordered? Sure I expect to get a little more mayo then I wanted slathered on the bread, or a bit more sugar then I’d put in the cup, I’m a realist, but they weren’t even close! Figures, too, that it’s also always after you’ve driven away that you notice that the order is wrong, it’s never when I make sure and look in the bag before I drive away to make sure everything’s there.
I just don’t even know what to do about this besides complain. So, sorry for the rant…
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